The term "personal information" refers to any data that identifies or can reasonably be linked to you. Data that has been collected anonymously or de-identified will not be considered personal information.
Depending on how you use our Services and the applicable law, we may collect and process the following categories of personal information:
Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings. (If the personal account is created)
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
We may collect personal information from the following sources:
Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.
To collect, store, and process information for order fulfilment, to send essential notifications regarding your purchase, and to provide our services.
To process your orders and deliver the services and information requested by you through the website.
We may transfer your name and address to third-party services (such as courier companies) to complete the delivery of your goods.
To send you updates, newsletters about our products and services, as well as exclusive offers and promotional campaigns.
We use your personal information to provide, personalize, and improve the Services (including processing transactions, managing accounts, and fulfilling orders), for marketing and advertising, ensuring security and fraud prevention, maintaining customer communication, and complying with all legal requirements.
You are responsible for safeguarding your personal data (such as your password) and must not disclose it to any third party. We accept no liability for misuse of your password unless such misuse is due to our direct fault.
Our platform implements appropriate technical and security measures to prevent unauthorized or unlawful access, loss, destruction, or damage to your information.
We strongly advise you not to share payment details via email, and we are not responsible for any losses you may incur by transmitting your information over the internet or email.
Any use of programs, tools, or methods intended to interfere with or alter the system's data structure is strictly forbidden. The distribution, promotion, or encouragement of any activities that aim to interfere with, disrupt, or compromise the website’s data system is strictly prohibited. Violators will forfeit all rights and may face legal prosecution if necessary.
All transaction information remains strictly confidential; however, we will be legally compelled to provide this data to law enforcement agencies if required by law. The terms and content of this website are governed by the laws and jurisdiction of Vietnam and the country where the transaction takes place.
You are fully entitled to the following rights:
The right to request access to your personal data held by us.
The right to demand we correct any inaccuracies in your personal data free of charge.
The right to request us to cease using your personal data for marketing purposes at any time.
We reserve the right to update this Privacy Policy periodically to reflect changes in our business practices, operations, or to comply with new legal and regulatory requirements. When updated, we will post the revised policy here, note the new "Last updated" date, and provide any required legal notification.
Last updated: October 19th, 2025
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