Shipping policy

As soon as you make the purchase, you will receive a confirmation e-mail and our team will get to work so that you receive your order as soon as possible. If after the working days indicated below for each country you have not received your order, please contact us indicating your order number and we will review your order history to find a solution as soon as possible.
We will not be responsible for delivery errors caused when the delivery address entered by the User in the order form does not correspond to reality or when some information has been omitted. Please help check the order information carefully before confirming your order.
During collection launches, Black Friday Week, Christmas and Tet Holiday due to high demand & traffic in a few days, it is possible that shipments may suffer some delays.

IMPORTANT NOTE:

* Please note that shipping fees may vary due to fluctuations in currency exchange rates at the time of purchase.

SHIPPING FEES & POLICY

*last updated on 15/10/2025

VIETNAM

STANDARD 2-3 Working Days - 30,000 VND | FREESHIP FOR ORDERS > 750,000 VND.
INSTANT 1-2 Working Days - 50,000 VND | FREESHIP FOR ORDERS > 750,000 VND.

OTHER COUNTRIES

1. THAILAND

STANDARD 5-7 Working Days - 1,300 THB | FREESHIP FOR ORDERS ≥ 11,000 THB

2. MALAYSIA

STANDARD 5-7 Working Days - 160 MYR | FREESHIP FOR ORDERS ≥ 1,450 MYR

3. SINGAPORE

STANDARD 3-4 Working Days - 50 SGD | FREESHIP FOR ORDERS ≥ 450 SGD

4. PHILIPPINES

STANDARD 5-7 Working Days - 2,250 PHP | FREESHIP FOR ORDERS ≥ 20,500 PHP

5. CHINA

STANDARD 5-7 Working Days - 280 CNY | FREESHIP FOR ORDERS ≥ 2,500 CNY

6. HONG KONG

STANDARD 5-8 Working Days - 280 HKD | FREESHIP FOR ORDERS ≥ 2,700 HKD

7. TAIWAN

STANDARD 6-9 Working Days - 1,000 TWD | FREESHIP FOR ORDERS ≥ 11,000 TWD

8. JAPAN

STANDARD 7-9 Working Days - 6,500 JPY | FREESHIP FOR ORDERS ≥ 52,000 JPY

9. AUSTRALIA

STANDARD 5-9 Working Days - 60 AUD | FREESHIP FOR ORDERS ≥ 540 AUD

10. NEW ZEALAND

STANDARD 8-12 Working Days - 180 NZD | FREESHIP FOR ORDERS ≥ 600 NZD

11. UNITED STATES

STANDARD 6-10 Working Days - 100 USD | FREESHIP FOR ORDERS ≥ 350 USD

12. CANADA

STANDARD 7-12 Working Days - 130 CAD | FREESHIP FOR ORDERS ≥ 500 CAD

13. MEXICO

STANDARD 7-12 Working Days - 1,700 MXN | FREESHIP FOR ORDERS ≥ 6,300 MXN

14. BRAZIL

STANDARD 8-15 Working Days - 600 BRL | FREESHIP FOR ORDERS ≥ 1,850 BRL

15. FRANCE

STANDARD 7-12 Working Days - 60 EUR | FREESHIP FOR ORDERS ≥ 300 EUR

16. GERMANY

STANDARD 7-12 Working Days - 60 EUR | FREESHIP FOR ORDERS ≥ 300 EUR

17. BELGIUM

STANDARD 7-12 Working Days - 60 EUR | FREESHIP FOR ORDERS ≥ 300 EUR

18. NETHERLANDS

STANDARD 7-12 Working Days - 60 EUR | FREESHIP FOR ORDERS ≥ 300 EUR

19. AUSTRIA

STANDARD 7-12 Working Days - 60 EUR | FREESHIP FOR ORDERS ≥ 300 EUR

20. ITALY

STANDARD 7-12 Working Days - 60 EUR | FREESHIP FOR ORDERS ≥ 300 EUR

21. SPAIN

STANDARD 7-12 Working Days - 60 EUR | FREESHIP FOR ORDERS ≥ 300 EUR

22. PORTUGAL

STANDARD 7-12 Working Days - 60 EUR | FREESHIP FOR ORDERS ≥ 300 EUR

23. UK

STANDARD 8-12 Working Days - 50 GBP | FREESHIP FOR ORDERS ≥ 260 GBP

24. SWEDEN

STANDARD 7-12 Working Days - 650 SEK | FREESHIP FOR ORDERS ≥ 3,250 SEK

25. NORWAY

STANDARD 7-12 Working Days - 700 NOK | FREESHIP FOR ORDERS ≥ 3,500 NOK

26. DENMARK

STANDARD 7-12 Working Days - 450 DKK | FREESHIP FOR ORDERS ≥ 2,300 DKK

27. SWITZERLAND

STANDARD 7-12 Working Days- 55 CHF | FREESHIP FOR ORDERS ≥ 280 CHF

28. POLAND

STANDARD 7-12 Working Days - 250 PLN | FREESHIP FOR ORDERS ≥ 1,250 PLN

29. CZECH REPUBLIC

STANDARD 7-12 Working Days - 1,450 CZK | FREESHIP FOR ORDERS ≥ 7,150 CZK

30. HUNGARY

STANDARD 7-12 Working Days - 25,000 HUF | FREESHIP FOR ORDERS ≥ 115,000 HUF